Over the Past Two Decades, Business Schools Have Added Required

question 62

Multiple Choice

Over the past two decades, business schools have added required courses on people skills to many of their curricula. Why have they done this?

• A) There is an increased emphasis in controlling employee behavior in the workplace.
• B) These skills enable managers to effectively lead human resources departments.
• C) A manager with good people skills can help create a pleasant workplace.
• D) Managers need to understand human behavior if they are to be effective.
• E) Managers no longer need technical skills in subjects such as economics and accounting to succeed.

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Definitions:

Neurotransmitters

Chemicals in the nervous system that transmit signals from one neuron to another across synapses, playing critical roles in sending, receiving, and processing information.

Synthesis

The process of combining different ideas, influences, or objects to form a coherent whole.

Reuptake

The process by which neurotransmitters are taken back into the neurotransmitter vesicles of a nerve cell after being released into a synaptic gap.

Habituation

The process by which an organism reduces its response to a repeated stimulus over time.