A Customer with an RFM Score of 111 Is a Much

question 20

True/False

A customer with an RFM score of 111 is a much more valuable customer than one with a score of 555.

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Definitions:

Telecommuting

The practice of working from a remote location, typically one's home, using the internet and telecommunications technology.

Job Performance

The evaluation of how effectively an employee carries out their assigned tasks and duties.

Perceptions of Autonomy

The degree to which individuals feel they have control or freedom over their work and decisions within an organization.

Employees

Individuals who are hired by an employer to perform specific duties and tasks in exchange for compensation.