A Very Small Percentage of Grievances Filed, Approximately 2 to 3

question 39

True/False

A very small percentage of grievances filed, approximately 2 to 3 percent, proceed to arbitration.

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Definitions:

Proof Statements

Assertions or declarations designed to demonstrate or validate a claim, often backed by evidence or data.

Listening

The active process of receiving, interpreting, and responding to verbal and nonverbal messages.

Empathetic

Having the ability to understand and share the feelings of another; showing empathy.

Enthusiastic

Displaying intense and eager enjoyment, interest, or approval.