The Grievance Procedure

question 23

Multiple Choice

The grievance procedure:

• A) is a series of steps in which progressively higher ranking union and employer representatives attempt to resolve the issue in dispute
• B) contains time limits which must be met or the grievance will be denied
• C) requires employers to recognize the union as the bargaining agent of employees
• D) must have three steps as provided in labour relations legislation
• E) involves stewards who are appointed by the employer to assist employees with grievances.

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Definitions:

Hardy Personality

A set of personality traits that allow a person to remain resilient and stress-resistant in the face of adversity.

Preoccupation

The state of being absorbed in thought; focusing on a particular idea or topic to the exclusion of others.

Dissatisfaction

A feeling of unhappiness or disappointment arising from unmet expectations or needs.

Personality Influences

The impact that an individual's character traits have on their behaviors, reactions, and interactions with others.