Because Illiterate Employees Will Usually Try to Hide Their Problem

question 61

Multiple Choice

Because illiterate employees will usually try to hide their problem, supervisors can try to identify illiteracy problems by looking for employees who .

• A)do not follow written instructions
• B)take forms home to complete
• C)are multilingual
• D)both A and B
• E)all of the above

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Definitions:

Objectivity

The practice of being unbiased, unprejudiced, and impartial, especially in analysis, reporting, or decision-making.

Characteristic

A feature or quality that distinguishes an individual, group, or thing from others.

Incoming Messages

Messages that are received by a device or individual, as opposed to those being sent out.

Negative Performance Evaluation

An assessment that indicates an employee's work performance does not meet expected standards.