When Managers Use Metrics to Assess Performance and Then Develop

question 10

Multiple Choice

When managers use metrics to assess performance and then develop strategies for corrective action, they are performing the function of management.

• A)staffing
• B)organizing
• C)leading
• D)planning
• E)controlling

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Definitions:

Alternate Route

An alternative path or method to achieve an objective, often considered when the primary route is obstructed or less desirable.

Traffic Jam

A condition on roadways where vehicles are stopped or moving very slowly due to vehicle overflow or other factors like construction or accidents.

Well-Learned Behavior

is an action or response that has been practiced so much that it becomes automatic or performed without conscious thought.

Mechanistic Processes

Systems or methods that operate or are explained through mechanical or predictable outcomes, often relating to the fundamental physical or biochemical operations underlying a phenomenon.