Human Resources Departments Can Make a Significant Contribution to Business

question 29

Multiple Choice

Human Resources departments can make a significant contribution to business process re-engineering by:

• A)strengthening the top-down communication process.
• B)moving from teams to functional departments.
• C)redesigning work with a focus on multitasked, enriched, generalist work.
• D)eliminating the distractions of cross-training.

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Definitions:

Operant Conditioning

A method of learning that employs rewards and punishments for behavior, which helps to increase or decrease the likelihood of those behaviors recurring.

Abnormal Behaviors

Actions or behaviors that deviate significantly from what is considered typical or normal within a society or cultural context.

Attention Deficit Hyperactivity Disorder (ADHD)

A neurodevelopmental disorder characterized by excessive restlessness, inattention, and impulsive behavior.

Asperger's Disorder

A developmental disorder affecting ability to effectively socialize and communicate, now considered part of the autism spectrum disorder.