At the End of a Long Day, the Manager of a Child-Care

question 18

Multiple Choice

At the end of a long day, the manager of a child-care facility has a visitor, a young woman.The woman says that she and her family are strict vegetarians and wants the center to serve a vegetarian alternative to each day's lunch.The manager, annoyed because her own brother is always telling her about the evils of eating meat, explains that it is too much trouble to prepare a special meal for only one child and angrily tells the woman that if she wants her child to have vegetarian meals, she should find another center. This manager is lacking in which kind of emotional intelligence?

• A)Self-management
• B)Social awareness
• C)Relationship management
• D)All of the above

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Definitions:

Follower Growth

The development and improvement of followers in their personal and professional capacities, often a focus of effective leadership.

Servant Leadership Questionnaire

An assessment tool designed to measure the degree to which individuals display behaviors associated with servant leadership.

Altruism

The selfless concern for the well-being of others, often leading to actions that benefit someone else at a personal cost.

Cognitive Ability

The capacity of the brain to process information, learn from experiences, reason, and solve problems.