Application of Cognitive Dissonance

question 72

Multiple Choice

Application of Cognitive Dissonance
Marjorie has always believed that the most effective way to manage people is to be caring and compassionate. She felt the workplace should be a pleasant environment where people could enjoy coming to work. That worked fine for 15 years until the recent hiring of a new vice- president. Not only does he want the work environment changed so that "people spend more time working and less time on social issues," but he has informed Marjorie she must lay off 10 employees in her department in order to cut costs.
-Since the decision to lay off 10 people is a directive over which Marjorie has little control, her dissonance level will be__________ if she were in control.

• A)less than
• B)greater than
• C)no relationship
• D)the same as

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Definitions:

Effective

Producing a decided, decisive, or desired effect.

Legitimate Power

A form of authority based on formal position or role within an organization or society, recognized and accepted by others as rightful.

Reactivity

The tendency of a person or system to react to stimuli or changes in the environment.

Self-management

The ability to regulate one's own emotions, thoughts, and behaviors effectively in different situations.