Application of Resistance to Change

question 121

Multiple Choice

Application of Resistance to Change
Acme Feed Company is a small farmers' store located in eastern North Carolina. Because the surrounding farms have been taken over by corporate farmers, Acme's owners know that they must make some changes. The owners have decided to hire an "expert" to assist them in making the necessary changes. Acme currently employs fifteen people. Two individuals serve as managers and have been with Acme for over twenty years. Five employees have been hired in the last several years, and an additional eight employees are part- time workers who are attending the local agricultural college.
-The outside consultant will serve as a__________ in helping Acme through the change process.

• A)calming influence
• B)senior manager
• C)change agent
• D)legal consultant

---

Definitions:

Optimal

Optimal describes the most desirable or advantageous condition or level of performance achievable under given circumstances.

Ranking Items

A method used to sort or prioritize items, tasks, or options based on specific criteria.

Criterion

A standard or principle by which something is judged or decided.

Heuristics

Mental shortcuts or rules of thumb that simplify decision making.