Which Technique for Reducing Resistance to Change May Not Work

question 17

Multiple Choice

Which technique for reducing resistance to change may not work when mutual trust and credibility are lacking?

• A)education and communication
• B)participation
• C)negotiation
• D)coercion

---

Definitions:

Self-Esteem

A person's overall sense of their worth or personal value.

Interrole Conflict

A person’s experience of conflict among the multiple roles in his or her life.

Intrarole Conflict

Conflict that occurs within a single role, such as when a person receives conflicting messages from role senders about how to perform a certain role.

Person-Role Conflict

A type of conflict that occurs when an individual's values, beliefs, or behaviors clash with the expectations of their role within an organization.