Application of Employee Training and Development

question 7

Multiple Choice

Application of Employee Training and Development
Jo sighed. Productivity levels were down by 5% this month. After just spending $150,000 on new equipment, she was not quite sure how to explain this to top management. She had been so sure that new equipment would increase productivity levels. In fact, all the research she had done before purchasing the equipment had substantiated just that. What was the problem? Jo decided a trip to the assembly line floor was in order. Talking to the assembly line supervisor provided her with some new insights. The equipment manufacturer had said the new equipment would be easier to run than the old equipment. Jo had felt the equipment was similar enough that no training on the new equipment was necessary. Evidently that was not the case. The assembly line supervisor said there had been many down hours while people tried to figure out how to run the new machines. Furthermore, these machines were much more interrelated. One job tied into the next job, so if one person did something incorrectly, the next person on the line could not easily step in and fix the problem. In addition, these machines were much more technical and computer- like than the old machines had been. Evidently, they were not as easy to use as the manufacturer had stated.
-Which of the following would be most effective in training people on how to use the new equipment properly?

• A)simulation exercises
• B)classroom lectures
• C)job rotation
• D)vestibule training

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Definitions:

Amygdala

is a part of the brain's limbic system involved in emotion regulation, decision-making, and memory processing, especially related to emotional reactions.

Immaturity

The state or condition of not being fully developed or mature, either physically, emotionally, or mentally.

Extreme, Violent Tantrums

Intense outbursts of anger and frustration, typically in children, that include aggression and may suggest underlying emotional or psychological issues.

Animism

A belief that objects, places, and creatures all possess a distinct spiritual essence.