Application of Bases of Power

question 180

Multiple Choice

Application of Bases of Power
Jerri is confused. She thought that once she had the title of manager, everyone would listen to her and accept her authority and power. However, she has noticed other employees that seem to have power. Whenever someone has a question about the computer system, they always go to Helen who actually established the current system they are using. Usually Helen can get things up and running quicker than going to the support staff for help. Then there is Joe who has a remarkable amount of charm and charisma. He seems to have a power based simply upon him. Then there is Jill, her secretary, who has a power entirely of her own. Jill turns in the timecards weekly, and Jerri has seen her more than once override the time clock and clock somebody in earlier than they actually arrived or clock out for them when the employee left work early. When Jerri questioned her about it, Jill just laughed and said that they had been doing it for years and the time all averaged out. The company allowed no overtime so any extra time spent after work was not compensated. Jerri sometimes wonders if she has any power at all.
-Helen has the ability to influence her coworkers to work harder because she has very strong problem- solving skills. Helen possesses _________ .

• A)coercive power
• B)legitimate power
• C)expert power
• D)referent power

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Definitions:

Consumer Surplus

The disparity between the amount consumers are prepared to spend on a product or service and the actual price they pay.

Import-Competing Industries

Sectors within an economy that produce goods or services in direct competition with imports, often affected by trade policies.

Comparative Advantage

The capacity of a person, business, or nation to generate a product or service with a lesser opportunity cost compared to rivals.

Opportunity Costs

The price paid for not selecting the next most favorable option when deciding.