Application of Bases of Power

question 186

Multiple Choice

Application of Bases of Power
Jerri is confused. She thought that once she had the title of manager, everyone would listen to her and accept her authority and power. However, she has noticed other employees that seem to have power. Whenever someone has a question about the computer system, they always go to Helen who actually established the current system they are using. Usually Helen can get things up and running quicker than going to the support staff for help. Then there is Joe who has a remarkable amount of charm and charisma. He seems to have a power based simply upon him. Then there is Jill, her secretary, who has a power entirely of her own. Jill turns in the timecards weekly, and Jerri has seen her more than once override the time clock and clock somebody in earlier than they actually arrived or clock out for them when the employee left work early. When Jerri questioned her about it, Jill just laughed and said that they had been doing it for years and the time all averaged out. The company allowed no overtime so any extra time spent after work was not compensated. Jerri sometimes wonders if she has any power at all.
-Jerri's boss, Ralph, is the vice president of information systems for the company. He has the ability to influence the behavior of other people because they identify with him; he demonstrates a sense of fairness and a strong commitment to the company's mission. He has

• A)coercive power.
• B)referent power.
• C)legitimate power.
• D)expert power.

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Definitions:

Hindu Culture

A rich and varied tradition encompassing the religious, social, artistic, and philosophical elements of the Hindu people.

Castism

An ideology and system that divides people into rigid hierarchical groups based on their birth or descent, often associated with South Asia and specifically Hindu society.

Poverty-Stricken

Characterized by extreme poverty, where individuals or communities lack the financial resources for basic living standards.

Socially Ostracized

The exclusion of an individual or group from social acceptance, privileges, or inclusion by the larger society or community.