Application of MBO Kay Was Excited. She Had Just Returned from a Manager's

question 41

Multiple Choice

Application of MBO
Kay was excited. She had just returned from a manager's retreat where MBO had been discussed. This had never been used in her organization before, and she was enthusiastic about implementing the program in her department. She received the OK from her manager, the division head, who vaguely remembered having heard of the program several years earlier. Kay looked over the handout she had received. She was still somewhat confused on who was to choose the goals for the employees. However, she knew that the goals once chosen needed to be specific and have explicit time periods attached.
Even though there was a lot of work to do in order to implement the program, Kay was excited. She knew this would prove to be beneficial to the organization.
-Which of the following is a well- written objective to be used in MBO?

• A)decrease personnel costs
• B)decrease department costs by 8% over the next six months
• C)increase sales
• D)increase productivity

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Definitions:

Virtual Offices

Remote work environments that utilize digital technologies to conduct business operations without a fixed physical location.

Constructive Feedback

Positive or negative feedback provided in a helpful way with the aim of improving performance or behavior.

Unified Communication

A system that integrates multiple methods of communication, such as email, phone, and video conferencing, into a single interface.

Feedback

Information provided as a response to actions, tasks, or behavior, intended to reinforce positives or identify areas for improvement.