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Application of Barriers to Effective Communication

question 39

Multiple Choice

Application of Barriers to Effective Communication
The message received yesterday was certainly not the message Jon had intended to send. This morning after speaking to the fifth angry employee, he realized he had failed in communicating. He had worked so diligently to properly word the decrease in profits and the resulting lack of a bonus for the coming year. It was due, in large part, to foreign currency risk factors. When all foreign currency had been changed back to dollars, profits were gone and with it, the bonus. The employees had been so upset as soon as he said the words "no bonus" that he was not sure they had heard anything else. Now he had to try and communicate again.
-Which of the following could Jon have used yesterday to determine that the message sent was not the message received?

Identify and develop personal leadership styles and understand how they affect group dynamics.

Understand the role of gender and how it influences leadership emergence and dynamics in groups.

Understand the analogy between business strategy and strategy in a game of poker as outlined by Carr.

Differentiate between various categories of marginally ethical negotiating tactics.

Definitions:

Cash Budget

A financial plan that estimates cash inflows and outflows over a specific period, enabling effective cash management.

Capital Expenditure Budget

A budgeting plan for major investments in physical assets, such as buildings and equipment, that a company plans to acquire.

Budgeted Income Statement

A financial statement that projects a company’s expected revenues, expenses, and net income for a specific period, based on forecasts and strategic plans.

Budget Committee

A group responsible for reviewing, approving, and overseeing a company's budget and financial planning processes.