Examlex
According to Fiedler's LPC Theory,
Lag Indicator
A performance indicator that reflects the outcomes of actions previously taken, providing insight into historical performance.
Quality Inspection
The process of examining and testing products or services to ensure they meet the specified standards or criteria.
Customer Complaints
Customer Complaints are feedback or grievances expressed by customers regarding dissatisfaction with a product or service, important for quality control and improvement.
On-Time Delivery
The measure of a supply chain or vendor's ability to deliver goods or services to customers as scheduled.
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