The Behavior of a Customer Is a Process and the Act

question 51

True/False

The behavior of a customer is a process and the act of buying is only an intermediate stage in that process.

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Definitions:

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The final step in the sales process where the salesperson secures agreement from the customer to proceed with the purchase.

Benefit Questions

Questions asked by a salesperson to prompt potential buyers to think about how a product or service could specifically benefit them.

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In sales, the final step of the process where the salesperson secures agreement from the customer to proceed with the purchase.

Salesperson

An individual who sells products or services, often directly interacting with customers to facilitate sales.