Research Shows That Customers Do Not Complain Because of Three

question 51

Multiple Choice

Research shows that customers do not complain because of three main reasons. Which of the following is not one of these reasons?

• A) It is not worth the time and effort
• B) They believe nothing will be done even if they do complain
• C) They do not know where or how to complain
• D) There are not enough comment cards

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Definitions:

Major Organic Product

The primary product formed in the highest yield during an organic chemical reaction, often the focus of synthetic strategies.

Reaction

A process leading to the transformation of chemical substances into other substances through the reorganization of atoms or the change in their bonding.

Cyclohexanone

A six-membered cyclic ketone, notable for its use in the production of nylon and as a solvent.

Synthetic Steps

The individual stages or reactions in a synthetic pathway used to construct complex molecules from simpler ones.