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Inferential quantitative research:
Production Era
The Production Era refers to a historical period in business thought where the focus was on production efficiency and scale, under the belief that a good product would naturally find buyers.
Marketing Concept Era
A period when businesses recognized the importance of understanding and meeting the needs and wants of consumers for their success.
Customer Relationship Era
A period in marketing where focus shifts to building long-term relationships with customers, emphasizing satisfaction and engagement over singular transactions.
Marketing Concept
A philosophy suggesting that achieving organizational goals depends on knowing the needs and wants of target markets and delivering desired satisfactions.
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