The Client Is Angry and Shouting in a Room Full

question 18

Essay

The client is angry and shouting in a room full of other clients who are eating lunch. The worker ignores the client,loudly clears the room of all the other clients in a breathless manner,yells at the shouting client,"We know what we're doing here! We know what is best for you! Don't you dare come in here and yell at me!" List at least 4 things the worker did wrong

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Definitions:

Conditioned Stimulus

A previously neutral stimulus that, after being paired with an unconditioned stimulus, evokes a conditioned response.

Operantly Conditioned

A type of learning in which the strength of a behavior is modified by the behavior's consequences, such as reward or punishment.

Positive Reinforcement

A process in psychology that involves the addition of a stimulus after a behavior that makes the behavior more likely to occur again.

Associating Response

The process in which a connection is made between a stimulus and a reaction, often used in behavioral psychology to describe learned behaviors.