The Customer Relationship Management Process Involves All the Activities Related

question 36

True/False

The customer relationship management process involves all the activities related to receiving and approving orders, shipping the goods on time, and collecting payment.

---

Definitions:

Negative Attitude

A predisposition or a tendency to assess people, situations, or objects in an adverse or unfavorable manner.

Age Group

A classification of people based on their age, often used for demographic, sociological, and marketing analysis to understand various needs and behaviors.

Ageism

Prejudice or discrimination against individuals based on their age, typically against older adults.

Technological Skills

Abilities and expertise in specific areas related to the use, understanding, and development of tools, machines, techniques, and systems.