Which of the Following Is an Example of Focusing Disproportionate

question 133

Multiple Choice

Which of the following is an example of focusing disproportionate effort on high-profit customers?

• A) In addition to bicycles, 2Wheels sells biking gear such as helmets, bottles, jackets and other accessories.
• B) 2Wheels has a club for its regular customers, organizing cycling events and parties for them.
• C) Though 2Wheels previously offered free delivery, it now charges for deliveries made outside the city.
• D) 2Wheels allows existing customers to upgrade to a newer model at less than the sticker price by trading in their older model.
• E) 2Wheels encourages customers to send in their suggestions for product improvement.