When a Bank Takes Loan Requests Over the Phone and Hand-Delivers

question 53

Multiple Choice

When a bank takes loan requests over the phone and hand-delivers the money to the customer, it becomes a ________ specialist.

• A) geographic
• B) job-shop
• C) quality-price
• D) channel
• E) service

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Definitions:

John Marshall

The fourth Chief Justice of the United States (1801–1835), who played a significant role in establishing the power of the Supreme Court.

National Government

The government of a nation-state, responsible for the administration and governance of the country as a whole, in contrast to regional or local governments.

Unfunded Mandates

Regulations or conditions for receiving grants imposed by the federal government on state and local governments or on private entities, often without providing accompanying funding.

General Revenue Sharing

A federal program in the United States (1972-1987), which provided state and local governments with unrestricted funds to be used at their discretion for a wide range of public purposes.