In Which of the Following Does a Customer Respond to the Technical

question 74

Multiple Choice

In which of the following does a customer respond to the technical quality of a service?

• A) Sara's preferred hair stylist is some miles away, but Sara goes to him because his styles suit her looks.
• B) Kathy tries out a new restaurant every week, because she likes to experience the variety.
• C) Bill has gone to the same chiropractor for the past fifteen years, because he is friendly and takes the time to listen to Bill.
• D) Ray avoids going to the bank as much as possible because the manager is rude and unhelpful.
• E) Alex has no interest in theater, but goes often because her best friend loves plays.

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Definitions:

Gross Increases

Refers to the total increment in volume or quantity before any deductions like taxes or expenses are applied.

Business Activities

Various actions undertaken by a company as part of its operation, including investing, financing, and operating activities.

Revenues

The income received by a business from its normal business operations, often from the sale of goods or services.

Transposition

An error in which the order of the digits is changed, such as writing $542 as $452 or $524.