Which of the Following Is True for Self-Service Retailing

question 68

Multiple Choice

Which of the following is true for self-service retailing?

• A) These retailers carry more shopping goods and services such as credit and merchandise-return privileges.
• B) This service model is favored by discount stores and customers who want to save money.
• C) It results in high staffing costs compared to other forms of retailing.
• D) Salespeople are ready to assist in every phase of the "locate-compare-select" process.
• E) Customers need more information and assistance than in other forms of retailing.

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Definitions:

Inventory Planning

The process of determining the optimal quantity and timing of inventory for the purpose of aligning it with sales and production capacity.

Supply Chain Management

Connecting and integrating all parties or members of the distribution system in order to satisfy customers.