A Software Bug in a Trading Program at the ________Stock

question 14

Short Answer

A software bug in a trading program at the ________Stock Exchange caused a securities firm to lose $225 million in 2005.

Understand the elements and effectiveness of persuasive messaging in business communications.

Learn the strategies for crafting sales messages, including guarantees, enclosures, and central selling features.

Acquire the skills to research and gather information before writing a persuasive message.

Recognize the importance and construction of claim messages within the context of business communications.

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Definitions:

Mandatory Overtime

Required extra work hours beyond the standard working schedule, often dictated by an employer and sometimes associated with additional compensation.

Social Convoy

A theoretical concept describing a group of people who provide an individual with social support throughout their life span.

Protection

Measures or actions taken to shield from harm or danger, ensuring the safety and welfare of individuals or entities.

Encouragement

The act of giving support, confidence, or hope to someone, often contributing to positive outcomes or increased motivation.