Jonathan, a Human Resources Manager at a Restaurant, Gets Complaints

question 81

Multiple Choice

Jonathan, a human resources manager at a restaurant, gets complaints from customers about the poor quality of food at the restaurant. He learns that the quality of the food is directly linked to the lack of skills the chefs possess. According to the training cycle, which of the following should Jonathan do next?

• A) He should immediately hire new chefs.
• B) He should identify chefs who would be part of the training.
• C) He should create a list of training methods.
• D) He should set training objectives for the chefs.