When James, the Receptionist of a Marketing Firm, Asks His

question 108

Multiple Choice

When James, the receptionist of a marketing firm, asks his manager for a raise, he is using ________ communication.

• A) upward
• B) diagonal
• C) lateral
• D) grapevine

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Definitions:

Government

The organization or system through which a community, state, or nation is governed and regulated.

Nonprice Rationing

Nonprice rationing is the allocation of goods or services using means other than price, such as waiting times or ration coupons, especially when there are shortages.

Coupons

Vouchers entitling the holder to a discount off a particular product or service.

Favored Customers

Customers who receive preferential treatment from sellers, often through better prices, terms, or product availability.