The Technique That Involves Hearing What the Speaker Is Saying

question 71

Multiple Choice

The technique that involves hearing what the speaker is saying, trying to understand the facts and feelings the speaker is trying to convey, and then stating what the listener understands that message to be, is called ________.

• A) upward communication
• B) active listening
• C) downward communication
• D) feedback

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Definitions:

Etiology of Illness

The study or analysis of the cause or origin of diseases or medical conditions.

Sickness Treatment

The medical management and care given to a patient for the purpose of curing or alleviating symptoms of diseases or disorders.

Cultural Knowledge

Obtaining knowledge of other cultures; gaining sensitivity to, respect for, and appreciation of differences.

Comparative Understanding

The ability to understand or evaluate something by comparing it with other similar things.