Jim and Nancy Are Managers at Zensol Inc

question 3

Multiple Choice

Jim and Nancy are managers at Zensol Inc. Jim proposes a plan for improving customer satisfaction, but Nancy disagrees with his plan. However, she asks him to speak about his plan at the quarterly meeting to see if the other members of her department like it. In the context of the characteristics associated with team productivity, which of the following most accurately highlights the characteristic that Nancy made sure was present in their department?

• A) Honesty and integrity
• B) Comfortable environment
• C) Atmosphere of listening
• D) Access to information

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Definitions:

DSM-5

The fifth edition of the Diagnostic and Statistical Manual of Mental Disorders, a standardized classification of mental disorders used by mental health professionals.

Purpose

The reason for which something is done or created, or for which something exists.

Evaluating Children

The process of using assessments and observations to understand a child's development, behavior, educational needs, or psychological state.

Challenges

Difficulties or obstacles that require a person to mobilize effort and resources to overcome.