To Reduce the Demands on Their Outside Sales Force, Many

question 44

Multiple Choice

To reduce the demands on their outside sales force, many companies have increased the size of inside salesforce, which includes technical support, sales assistants and:

• A) marketing research assistants.
• B) public relations professionals.
• C) sales managers.
• D) telemarketers.
• E) all of the above

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Definitions:

Job Enrichment

An increase in the scope of a job to make it more complex, interesting, stimulating, and satisfying for employees

Responsibilities

Duties or tasks that someone is required or expected to carry out, often as part of their role in a job, family, or society.

Scientific Management

A theory of management that analyzes and synthesizes workflows to improve economic efficiency, especially labor productivity.

Frederick Taylor

A mechanical engineer and management consultant known as the father of scientific management, emphasizing efficiency and systematic planning in the workplace.