Which of the Following Statements About Product Development in Service

question 30

Multiple Choice

Which of the following statements about product development in service firms is false?

• A) On average, innovation tends to be less innovative because service firms tend to be smaller.
• B) On average, service firm innovations tend to be more incremental and less structured.
• C) On average, service firm innovations tend to be social or organisational rather than based on R & D.
• D) On average, service firm innovation is more likely to be based on process improvements.
• E) All of the above are true.

---

Definitions:

Drinking Pattern

Refers to the customary ways in which individuals consume alcohol, including frequency, quantity, and the context in which drinking occurs.

Immoral Behavior

Actions that violate societal or cultural norms of morality.

Self-fulfilling Prophecy

A belief or expectation that influences behaviors in a way that causes the belief to become a reality.

Cirrhosis

A chronic liver disease marked by degeneration of liver tissue, often caused by prolonged alcohol abuse or hepatitis.