To Avoid or at Least Minimize Potential Problems Associated with Using

question 41

Multiple Choice

To avoid or at least minimize potential problems associated with using intelligence, aptitude, and personality tests as selection criteria, sales managers should:

• A) Only test applicants on the abilities and traits that have been determined relevant for the specific job
• B) Conduct empirical studies to ensure that the tests are valid predictors of the applicant's future performance
• C) Use built-in consistency checks
• D) Assume that test scores are only one input in the selection decision
• E) All of the above

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Definitions:

Needs

Essential requirements for individuals to live a healthy and satisfactory life, including physiological, safety, love/belonging, esteem, and self-actualization needs.

Motivational Strategy

Techniques or plans designed to inspire individuals or groups to achieve a goal or perform at their best.

Expectancy Theory

A theory of motivation that states an individual's willingness to exert a high level of effort is based upon their expectation that it will lead to desired performance goals.

Frederick Herzberg

An American psychologist best known for developing the Motivation-Hygiene Theory, which suggests that certain factors in the workplace lead to job satisfaction, while a separate set of factors cause dissatisfaction.