Which of the Following Is NOT One of the Technology

question 68

Multiple Choice

Which of the following is NOT one of the technology tools used by most salespeople?

• A) Electronic data interchange
• B) Efficient consumer response systems
• C) Synchronized customer solicitations
• D) Customer relationship management
• E) The Internet

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Definitions:

Just World

The belief that the world is fundamentally fair and all actions and decisions result in fair or deserved consequences.

Diving Board

A flexible board secured at one end and projecting over water, used for diving or jumping into a pool.

Pluralistic Ignorance

A psychological phenomenon where the majority of group members privately reject a norm, but assume incorrectly that most others accept it, leading to a disconnect between beliefs and behaviors.

Diffusion of Responsibility

A socio-psychological phenomenon where individuals in a group are less likely to take action or feel a sense of responsibility in the presence of others.