Consumer Socialization Is the Process by Which People Acquire the Skills

question 150

Multiple Choice

Consumer socialization is the process by which people acquire the skills, knowledge, and attitudes:

• A)important to being able to know a good deal at the point of sale when they go shopping.
• B)necessary to be able to return merchandise to a store for a full refund.
• C)required to get along with other consumers at the supermarket and in other retail outlets.
• D)necessary to function as consumers.

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Definitions:

Physiological States

Conditions or states of the body and its systems, often referring to the body's response to various stimuli or conditions such as stress, exercise, or illness.

Experience of Emotion

The process of consciously recognizing and feeling emotional states.

Display of Emotion

The outward expression or communication of feeling states through facial expressions, body language, voice, and gestures.

Nature

The inherent characteristics and qualities of a person or thing, or the physical world collectively, including plants, animals, the landscape, and other features of the earth.