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Two types of order takers exist; _________visit customers and replenish inventory stocks of resellers, and_________ typically answer simple questions, take orders, and
Complete transactions with customers.
Paraverbal Cues
Non-word vocal elements in communication, such as tone, pitch, volume, and speech rate, that convey meaning and emotions.
Rapport
A positive relationship characterized by mutual respect, trust, and understanding, often leading to effective communication and interaction.
Face-to-Face Conversation
Direct communication between individuals in the same physical space, allowing for immediate feedback and non-verbal cues.
Social System Structure
The organized patterns of relationships and roles within a society or organization that determine how it functions and maintains stability.
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