Policies That Specify Whom Salespeople Should Contact, What Kinds of Selling

question 138

Multiple Choice

Policies that specify whom salespeople should contact, what kinds of selling and customer service activities should be engaged in, and how these activities should be carried out is referred to as:

• A)Territorial management
• B)Account management
• C)Sales-response
• D)Customer contact

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Definitions:

Objectivity

The practice of maintaining impartiality and neutrality, avoiding bias or subjective influence in judgments or actions.

Empirical Method

Gaining knowledge through the observation of events, the collection of data, and logical reasoning.

Objectivity

The quality of being impartial or neutral, free from personal bias or emotions, particularly in the analysis or presentation of data.

Science

The use of systematic methods to observe the natural world, including human behavior, and to draw conclusions.