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All transportation modes can be evaluated using all of the following basic service criteria EXCEPT:
Cognitive Experience
The processes involved in acquisition, organization, and use of knowledge, including perception, memory, and reasoning.
Cannon-Bard Theory
A psychological theory proposing that emotions and physiological reactions such as sweating and trembling occur simultaneously, not sequentially.
Schachter Two-factor Theory
A psychological theory suggesting that emotion comes from a combination of a state of arousal and a cognitive label that specifies the emotion.
Emotional States
Various psychological conditions that reflect the emotional quality of an individual's experiences and govern mood, feeling, and expressions.
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