Many Service Companies Go to Great Lengths to Ensure the __________Aspects

question 80

Multiple Choice

Many service companies go to great lengths to ensure the __________aspects of the services convey the appropriate image and serve as surrogate indicators of the ________ service to be provided.

• A)physical location; tangible
• B)tangible; intangible
• C)intangible; tangible
• D)intangible; product-based

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Definitions:

Projected Number

An anticipated quantity or figure calculated for a future date, based on existing data and predictive analysis.

New Price

The updated or most recent cost at which an item or service is sold in the market.

Standard Suite

A collection of benchmarks, protocols, or specifications that establish a norm or minimum level of acceptability for products, services, or practices.

Total Optimal Cost

The lowest possible sum of costs achieved by optimizing the allocation of resources in operations or production.