When Selecting a Place to Eat, Andy Always Looks at the Rating

question 131

Multiple Choice

When selecting a place to eat, Andy always looks at the rating the restaurant received in the local restaurant guide. Since the guide is able to evaluate the parts of the restaurant Andy cannot see, he believes this is a good way to predict the quality of the service he will receive. Andy bases his opinion of restaurants on the basis of which service quality dimension?

• A)reliability
• B)tangibles
• C)assurance
• D)responsiveness

Identify the types of correlation (positive, negative) and their implications in real-life contexts.

Familiarize oneself with legal and ethical considerations in testing, including rights to access educational records and the implications of various acts like FERPA and ADA.

Recognize the role of expert judgment in determining test validity.

Understand the importance of non-correlation between different constructs to maintain test integrity.

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Definitions:

Concrete Operational

A stage of cognitive development in children described by Piaget, characterized by the ability to think logically about concrete objects and situations.

Infantile Amnesia

The inability of adults to recall memories from early childhood, typically before the age of three or four.

Theory of Mind

The ability to attribute mental states—beliefs, intents, desires, emotions, knowledge—to oneself and others and to understand that others have beliefs, desires, and intentions that are different from one's own.

Object Permanence

The understanding that objects continue to exist even when they cannot be seen, heard, or otherwise sensed, a concept developed in early infancy.