Which Tool Would Organizations Want to Use If Their Goal

question 72

Multiple Choice

Which tool would organizations want to use if their goal was to engage customers in collaborative dialogue for mutual benefits?

• A)online forum
• B)societal marketing
• C)social CRM
• D)social media

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Definitions:

Alien Tort Claims Act

A U.S. statute that allows foreign nationals to sue in U.S. courts for violations of international law.

Civil Actions

Legal proceedings initiated by individuals or entities seeking to resolve non-criminal disputes or claims.

U.S. Courts

Judicial bodies within the United States responsible for interpreting and applying laws, ranging from federal to state levels.

Jurisdictional Problems

Issues arising from the question of which court or authority has the right to hear a case, due to geographical location or nature of the legal matter.