The Three Principles That Characterize TQM Are Continuous Improvement, Teamwork

question 12

Multiple Choice

The three principles that characterize TQM are continuous improvement, teamwork, and:

• A) third party certification
• B) delegation
• C) participative management
• D) customer focus and satisfaction
• E) distinctive competence

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Definitions:

Paper-and-pencil Format

A traditional method of conducting tests or surveys where participants respond directly on physical paper forms.

Completing A Survey

The act of answering questions or filling out a questionnaire designed to collect data on a specific topic or set of topics for analytical purposes.

Ethnographic Interview

A qualitative research method involving interactive interviews in the natural settings of the participants, aiming to gather deep insights into cultural practices, beliefs, and social interactions.

Knowledge

Information, understanding, and skills acquired through experience or education; the theoretical or practical understanding of a subject.