The Three Principles That Characterize TQM Are Continuous Improvement, Customer

question 70

Multiple Choice

The three principles that characterize TQM are continuous improvement, customer focus and satisfaction, and ____.

• A) teamwork
• B) organizational dialogue
• C) the equity theory
• D) autonomy
• E) competitive advantage

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Definitions:

Employee Stress

A condition arising from the demands and pressures that workers experience in the workplace, often leading to mental and physical symptoms.

Job Satisfaction

The level of contentment individuals feel with their job, including aspects like work environment, responsibilities, and compensation.

Generation X

The demographic cohort following the baby boomers, typically defined as individuals born between the early 1960s and early 1980s.

Work/Life Balance

The equilibrium achieved when an individual equally prioritizes the demands of one's career and the demands of one's personal life.