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What Is the Mean Arrival Rate Based on the Following  Number of arrivals  per hour 161514151716141513\begin{array}{c} \text { Number of arrivals }\\ \text { per hour } \\\hline 16 \\15 \\14 \\15 \\17 \\16 \\14 \\15 \\13\end{array}

question 54

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What is the mean arrival rate based on the following 10 arrival rate observations?

 Number of arrivals  per hour 161514151716141513\begin{array}{c} \text { Number of arrivals }\\ \text { per hour } \\\hline 16 \\15 \\14 \\15 \\17 \\16 \\14 \\15 \\13\end{array}

Identify the different closing techniques used in sales.
Understand the key elements and effectiveness of assumptive closes.
Differentiate between alternative-choice and minor-points closes.
Recognize appropriate situations for implementing the direct close method.

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