Exhibit 13.2 The Following Questions Refer to the Information and Output Below

question 17

Short Answer

Exhibit 13.2
The following questions refer to the information and output below.
A barber shop has one barber who can give 12 haircuts per hour. Customers arrive at a rate of 8 customers per hour. Customer inter-arrival times and service times are exponentially distributed. The following queuing analysis spreadsheet was developed from this information.
-A grocery clerk can serve 20 customers per hour on average and the service time follows an exponential distribution. What is the expected service time per customer?

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Definitions:

Stress

Stress refers to the mental or emotional strain that arises from challenging or demanding circumstances.

Low Self-esteem

A condition in which an individual holds a persistently negative view of themselves and their abilities.

Immune Systems

The body's defense system comprising organs, tissues, cells, and proteins that work together to protect the body against diseases and infections.

Role Conflict

Having to choose between two competing demands or expectations.