Exhibit 13.6 The Following Questions Refer to the Information and Output Below

question 93

Short Answer

Exhibit 13.6
The following questions refer to the information and output below.
The university computer lab has 10 computers which are constantly being used by students. Users need help from the one lab assistant fairly often. Students ask for help at a Poisson rate of with an average of 4 requests per hour for any one computer. The assistant answers questions as quickly as possible and the service time follows an exponential distribution with mean of 1 minute per help session. The following queuing analysis spreadsheet was developed from this information.
-Refer to Exhibit 13.6. Based on this report what is the average number of students waiting to be helped?

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Definitions:

Carrier

A carrier refers to an individual or entity engaged in the business of transporting goods or people for any form of compensation.

Good-faith Purchaser

A person who buys property without notice of any other claim to or interest in it and for a fair value, thereby gaining legal rights to it over any previous claims.

Good Title

The legal right to own, use, or sell a piece of property or asset, free from claims or liens by others.

Stolen Vehicle

A vehicle that has been taken without the owner’s permission, often involved in criminal activities.