Which of the Following Dimensions of Service Quality Is Most

question 20

Multiple Choice

Which of the following dimensions of service quality is most important to customers?

• A) Empathy.
• B) Assurance.
• C) Reliability.
• D) Tangibles.

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Definitions:

Cells Group

A grouping of cells in applications like Excel, often to perform bulk operations or formatting.

Add Row to End

The action of inserting an additional row at the bottom of a table or list in software applications or documents.

Insert Arrow

A function in graphic or document editing software that allows users to add arrow symbols or shapes, often used to indicate direction or to point out specific items.

Advanced Filter

A feature in software that allows users to specify more complex criteria for filtering data compared to standard filtering options.