Which of the Following Is Not an Advantage of Offering

question 15

Multiple Choice

Which of the following is not an advantage of offering a service guarantee?

• A) It acts as a mechanism to differentiate the firm from its competitors.
• B) It advertises the firm's commitment to quality.
• C) It allows employees to interpret broadly the firm's service standards.
• D) It acts as a means of receiving feedback from customers.

---

Definitions:

Semiconservative Replication

The method by which DNA is replicated in all known cells, where each of the two strands of the DNA molecule serve as a template for the production of the complementary strand.

Hydrogen Bonds

Weak bonds between molecules or within molecules that result from an electrostatic attraction between a hydrogen atom, which is covalently bonded to a more electronegative atom, and another electronegative atom.

DNA Polymerase

An enzyme that synthesizes DNA molecules from deoxyribonucleotides, the building blocks of DNA.

Watson-Crick Model

A structural model of DNA proposed by James Watson and Francis Crick, illustrating DNA as a double helix composed of two antiparallel strands.