The Costs of Quality for Services Include All of the Following

question 30

Multiple Choice

The costs of quality for services include all of the following except ________.

• A) failure costs
• B) prevention costs
• C) control costs
• D) detection costs

---

Definitions:

Chi-square Distribution

The Chi-square distribution is a probability distribution used in statistical significance tests, particularly suitable for categorical data.

Normal Distribution

A bell-shaped distribution that is symmetric about the mean, showing that data near the mean are more frequent in occurrence than data far from the mean.

F-distribution

A probability distribution that arises in the analysis of variance (ANOVA), used to compare variances and determine statistical significance.

T-distribution

A probability distribution that arises when estimating the mean of a normally distributed population in situations where the sample size is small and the population variance is unknown.